Why every Advisor should be on Facebook (and what to do about it)

Imagine that, as a Financial Advisor, you had access to 68% of all Americans1 and 72% of all 50-64-year-olds2 at your fingertips. Now, imagine that you had the ability to target each one of these individuals based on their location, income bracket, interests, and hundreds of other variables at a fraction of the cost you would pay if you were to advertise to these same individuals on T.V. or through a major publication.

Would you jump at the opportunity and leverage these tools?

percentage of us adults using social media sites online or on their cellphone

Facebook has emerged as the dominate social media platform since its launch in 2004. In fact, it’s now the third most visited site in the world behind Google and YouTube with 1.47 billion people logging in daily3. As its evolved, and businesses have evolved with it, many business owners have built empires distributing content, products, and services through the platform.

As social media usage continues to grow amongst Advisors, Facebook should be at the top of your list.

The platform empowers you to do a number of things, including:

Penetrate new markets

Facebook has one of the most robust ad targeting tools in the world enabling you to target very specific subsets of users and expose potential clients to your content regularly. For example, if you’re targeting pre-retirees in NYC who love golf, you can tailor your message to those individuals and customize any content you’re creating to meet their needs. Being specific and direct will cut through the noise and create a common connection point with your customers.

Build a community of value

As Facebook is setup as a feed, it allows for a constant stream of communication and engagement with clients and prospects. You’re able to provide insight centered around conversations you’re having daily, answer questions directly on the platform, and provide accessibility that creates a more robust customer experience. Whether it’s a macro event that creates angst among clients or a major life moment, you can be there for them directly and indirectly through the platform.

Humanize your practice

There is a common misconception that financial services is very transaction-based. Facebook, which holds video content in high regard, enables you to humanize your practice. Whether it’s highlighting your portfolio management process or profiling individuals on your team, Facebook is the ultimate destination to put a face to the name and create a more lasting relationship with each and every client.

So, when making an investment in Facebook marketing, what can you do to effectively build and maintain an audience? Here are a few places to start:

Create the right foundational brand

This ranges from setting up a business profile for your practice, to ensuring you have logo and hero images that are differentiating but still consistent with other assets you create.

Share content daily

With a bit of time and effort, you can create a consistent stream of content for your users. This could be stats, graphics, links to articles, or videos. Aim to be consistent with posting.

Boost content that’s working

As you share content, amplify what’s working to your target audience. This will ensure your best content is breaking through the clutter and hitting the right audience.

Offer a next step

You can share content consistently, but eventually you need to give customers the ability to take a next step, whether that’s signing-up for a newsletter or webinar that you’re hosting.

 

Effective Facebook marketing takes time and results won’t happen overnight, but if you consistently market on the platform with a variety of content, you have the opportunity to attract new prospects and develop deeper relationships with current clients.

As always, remember to check with your in-house compliance teams to understand what you can and cannot do on Facebook. You can also visit the FINRA website for guidelines on the reasonable use of digital communication or The Financial Planner Board of Standards for a free guide.

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